No one buys wedding insurance hoping to use it. But if something does go wrong, knowing that the claims process is straightforward can provide immense relief during a stressful time. At iDoinsurance.co.uk, we aim to make it as simple and supportive as possible. This guide explains what to do if you need to make a claim.

Step 1: Contact Us Immediately
As soon as you become aware of a problem that could lead to a claim—whether it’s a cancellation, a supplier going out of business, or loss of your wedding rings—you should contact your insurer. Early notification allows the claims team to give you the correct advice from the outset and guide you on the next steps.

Step 2: Gather All Your Documentation
Good record-keeping is your best friend during a claim. You will need to provide all relevant paperwork to support your case. This includes receipts and invoices for all payments, signed contracts with your suppliers, and any email or written correspondence related to the problem (for example, a cancellation notice from your venue).

Step 3: Complete and Submit the Claim Form
You will be asked to complete a claim form, detailing exactly what happened and the costs you have incurred. Be as clear and accurate as possible. Attach copies of all the documentation you gathered in Step 2. The more thorough you are, the more efficiently your claim can be assessed and processed.

Our Commitment to You: A Smooth and Fair Process
We understand that this is a difficult time. Our experienced claims handlers are here to help you through every step. Their goal is to manage your claim fairly, sympathetically, and efficiently, to resolve the situation and alleviate the financial pressure, allowing you to focus on moving forward with your wedding plans.